Everyone has been talking about quiet quitting a lot lately but quick quitting (and the discussion around it) has been increasing as well. Quick quitting occurs when employees stay at a job for less than a year. There are some industries that have been more affected by it than others…

Everyone has been talking about it- this trendy little phenomenon known as quiet quitting. It occurs when employees do only what is required of them on the job without going above and beyond. It is also known as coasting or doing the bare minimum. Although we’ve been hearing about it…

Empathy has such an important place in business today. That includes empathy for our customers, employees, and even for ourselves. We’ve been through a lot during the past couple of years. We’ve seen people getting sick, dying, and businesses cutting back and closing. We’ve experienced the pandemic, the great resignation…

Have you noticed an alarming decrease in employees’ soft skills during your purchase interactions lately? I sure have. Recently, I went to a restaurant where, after some reluctance, an employee served me burnt chicken in a dented container. Another day, I went to a lab where the sole employee made…

You’re probably familiar with the marketing terms referring to the category a person falls into in terms of the stage at which they’re willing to adopt a new product or service. These categories include innovators, early adopters, early majority, late majority, and laggards. An innovator is someone who is one…

Feeling guilty is a common occurence in our busy, fast-paced society. We are stretched too thin and always have a million and one things to do. We worry about whether we are spending enough time with our partners, children or other people who are important to us. We stress about…

Are you a person who changes their mind easily? Do you sway from one side to the other, or are you more rigid? If you’re able to change your mind quickly about something, you should also be able to change your mindset without much difficulty as well. And, the more…

So many of us are afraid to use all of our vacation days for a variety of reasons. We fear that we’ll fall inevitably behind. We worry that we will be looked upon negatively for being out of the office or we’ve simply got too much to do. Not using…

Impostor syndrome can get the best of us. It’s that feeling that we don’t really belong or have only gotten lucky when something positive happens to us. Chances are, however, that whatever has happened to you (or for you) has nothing to do with luck at all. It has to…